Soft skill and multitasking by Jessie Liew For a long time, the general answer to the question of “how smart are you?”, is measured by how high your Intelligence Quotient (IQ) score is. This singular way of measurement and definition was challenged to look the other...
Executive vs Full-Time Post-Grad Program by Jessie Liew Commitment to a Post-Grad Program is a leap of faith. While a lot of time and effort to be invested in it, one cannot determine, for sure, if the outcome is how it was being envisioned. “I am in a...
Service industry and what it means to be customer centric by Jessie Liew I will start this article with an old but common statement – “Customer is always right”. This is especially widely promoted in the Service industry. Half correct to the marketing...
How Pandemic has changed the tourism landscape by Jessie Liew Personally, my endeavours in the Hospitality industry have been nothing short of intriguing and exciting. This industry deals with people, work surrounding people. Never a bored moment. I was offered...