Are there any English language requirements?

For students who do not live or come from an English language speaking country we recommend them to take an English language course to improve their language to an intermediate level or higher. This can be done alongside our courses. Your minimum level of English may vary depending upon which university you decide to complete your top up qualification from.

Do I need any previous experience and qualifications?

You will need to have an IELTS score of level 5.5 or above on completion of the UBA course. You can study an English course alongside with the UBA course. At Diploma or level 4/5, you will require a full secondary education to be eligible to enrol in the course and universities will require a minimum age before embarking on the university top-up programme. At Level 7 you will require 5 years of managerial experience if you do not have a BA degree. This may vary for various University partners, However, we will look at every application individually and some exceptions may be looked into.

Will there be an interview?

There is no interview process. You will have to fill out a short application form to make sure you meet the criteria.

How do I choose the best course for me?

Learners should first visit the Universal Business Academy Course page to view the range of courses on offer to decide on what subjects best suit the learner, he/she should:

  • Review the modules within the course, do they interest you? are they relevant to your chosen career path?
  • How the course is taught and assessed, do you have the motivation to study via distance learning? are you able to work independently?

It is important that learners do not try to extend themselves too far and too quickly so should ideally choose a path that comfortably moves on from their existing level of skills and experience.

How do I apply for a course?

Once we have viewed your application we approve your eligibility within 10 minutes. You can then simply choose your course and enrol online, via the Universal Business Academy Learning Store. Alternatively, you can email the UBA Enrolment team on info@universalbusinessacademy.com and they will guide you through the Enrolment process.

Is the online payment taken immediately?

Yes. Once UBA has received the cleared funds your course materials will be released to you immediately.

Are there any financial assistance available?

UBA offers a flexible instalment payment plan so that you can pay for your course over a set number of years or months. UK students may also be eligible for student loans for the university top-up programme. Learners should make enquiries direct to their chosen university.

Are there likely to be any additional costs?

No additional costs are levied by UBA but there is an opportunity for learners to purchase additional learning resources including tutor support, additional weekend or weekday classes, and short English courses. For more information relating to tutor support click here.

What payment options are available?

Payment can be made online through iPay88 by credit/debit card, bank transfer through any of our banks as follows:

  • Bank: Maybank Bank
    Branch: Taman Pelangi, Johor Bahru, Johor, Malaysia
    Account Number: 5512 7606 3207
  • Bank: HongLeong Bank
    Branch: Taman Abad, Johor Bahru, Johor, Malaysia
    Account Name: Universal Business Academy Sdn Bhd
    Account Number: 3800 0011118 SWIFT/BIC Code: HLBBMYKL

Note: Please email the payment slip to finance@uba.education and mention to which bank you have made the payment transfer


All cheques or bank draft are to be crossed and made payable to UNIVERSAL BUSINESS ACADEMY SDN. BHD. Please write your name and student numbers on the back of the cheque. DO NOT send CASH payments through the mail. Kindly send to following address:
Universal Business Academy Sdn. Bhd.

No 70-02, Jalan Austin Heights 8/2,

Taman Mount Austin,

81100 Johor Bahru, Johor Malaysia

How much do assessments or examinations cost?

All assessments or final examinations are included in the course purchases. If you fail an online assessment at the end of a module you can purchase are set for £50.00.
However, if you fail in the examination, RESIT fees are involve.
For more information on pricing, kindly email to us.

How much do modules cost?

All study materials are included in your course fees.
It will be in softcopy on your student portal or printed copy depending on the programme you enrol in.
All study materials will be send to you after we receive the full payment. If you are paying by instalment, study materials will be given in modules.

Who are ATHE?

ATHE provides colleges with qualifications in management, business, tourism and health & social care, ATHE have made a name for themselves with good customer service, rewarding qualifications and happy learners with progression routes to university degrees. ATHE provide, bespoke training support, great value for money, comprehensive university progressions, dedicated support from an ATHE officer, simple easy to use documents and website, innovative qualifications, External Verifier support, flexible delivery solutions, a global focus and a close business development relationship. Please visit athe.co.uk for more information.

About CIC, UK

Cambridge International College (CIC) is one of the oldest accredited British Colleges in the United Kingdom. CIC has provided Internationally accredited and affordable career training for over 80 Years. CIC has more than 3.5 Million Graduates in over 230 Countries Worldwide! CIC is accredited by EDI. EDI is a National Awarding Body recognized by the Department for Education & Skills (Ministry of Education UK) and many Governments and Professional Organizations worldwide.

About LTTC, UK

Based in South London, the London Teacher Training College was established in 1984 and has over the years trained a vast number of TEFL teachers from around the world. The college prides itself on the quality of its courses and the individual attention it provides every student who enrols.

There are now over 100 partner schools worldwide which offer LTTC teacher training programmes. Students can take our courses by distance learning or in a classroom environment.
TQUK Centre Number: 170926

LTTC is an officially approved Training Qualifications UK centre. The Certificate in TEFL, the Diploma in TESOL and the Graduate Diploma in TESOL are now endorsed by TQUK at levels 5 and 7 respectively.

Training Qualifications UK (TQUK) is OFQUAL Approved.

How are Universities linked to the modules?

Learners who achieve a UBA with ATHE qualification are automatically mapped against a standard UK Higher Education qualification framework. This is a universally recognised framework of credits. Universities can, therefore, award credits for the UBA study to give exemptions from large parts of their formal programmes. ATHE have pre-agreed arrangements with certain universities to provide credits against programmes either on campus or off campus. This is termed ‘university top-up’.

Who is UBA?

The Universal Business Academy Sdn. Bhd. is a company registered in Malaysia under Malaysia law. UBA is also a registered Training Centre with the Ministry of Human Resources (Pembangunan Sumber Manusia).

What does UBA do?

The Universal Business Academy is dedicated to providing a wide range of Undergraduate and Postgraduate courses at an affordable cost. All learning activities, materials, and content are provided online using modern delivery models to make learning more engaging and cost-effective. On completion of a UBA course, it will give you recognised University credits to then “top up” at one of our UK University partners, saving you time and money.

How do I change my personal contact details once I have given them to UBA?

Students are required to inform us immediately by email whenever there is a change in their mailing address/email address or contact numbers. If the college is not notified of a change in mailing and email address or contact numbers, then it will not be held responsible for any correspondence which fails to reach the student itself.

Can I still access my Student Dashboard if I have finished my course?

Access to the UBA Dashboard is for a maximum of 2 years from the date of enrolment. This can be extended if a request is made in writing to the UBA Student admin.

I have forgotten my username/password and cannot log in to my dashboard, how can I get access?

If learners have lost or forgotten their login details, they can request a new password for the provision of their email address. Email admin@universalbusinessacademy.com for more assistance.

Will I be able to get through to higher education through UBA?
The UBA programmes are mapped against UK higher education qualifications which are fully transferable to a range of other higher education routes and professional qualifications. On completion of the UBA Level 4/5 programme students will be awarded 240 credits ( The first 2 years of an Undergraduate degree) . They can then top up to their final year at one of our University partners who recognise the ATHE qualification. Similarly, at level 7 students gain 120 credits from a total of 180 credits for an MBA. Again they can top up at a UBA University partner.
What potential job opportunities are there after I finish the course?
Once you successfully complete your final year at university, you will have a full BA degree or postgraduate qualification that will open doors to many career options.
What do I do if I am struggling?

You can seek help from dedicated forums or request tutor help. Students can interact and help each other through the course content and share interesting and relevant links with each other. We also have a dedicated tutor support team all specialising in all UBA modules.

Can I talk to other students?

All students that have enroled onto an ATHE course can communicate with other students via the social learning forum. However, those students who enroled onto other courses can only communicate with other students via joining the weekdays or weekend classes.

How much support is available for students?

Learners can use the social learning forums without limitation and talk to fellow learners around the world. Learners may also choose to purchase additional tutor support. Tutors will also present webinars on demand which can be purchased by students.

Which email I should contact to?

– enquiry related to program details email to sales@uba.education
– enquiry related to assignment and study materials email to student@uba.education
– enquiry related to invoice/payment status email to finance@uba.education
– enquiry related to academics affair email to registrar@uba.education


Do I need a specific computer to study with UBA?

Not at all. All the study materials will be in printed copy textbook.

How long will it take?

Each program has its own specific allowed study duration, kindly refer to the following:
Higher National Diploma – maximum 12 months from the date of enrolment.
Baccalaureate Programme – maximum 24 months from the date of enrolment.
MBA Programme– maximum 36 months from the date of enrolment.

What study materials do I need?

The modules themselves are sufficient for passing the associated assessments. Some modules contain additional accessible resources that learners may wish to follow through to enhance their learning and these are provided within the text.

When can I sit for the exam?
Diploma / Degree / MBA:

The student can apply for the Final examination only when you are ready. However, the earliest you may sit for the exams are a minimum six months from the enrolment date – subject to full settlement of the course fees.

Trial examinations:

It is compulsory for students to take the trial mid-term exam and trial final exam before they can sit for the CIC, UK final exams. Student can choose to have 2 ways to assess their answer sheet:

  1. Send the paper to the UK for marking at RM350 per paper or
  2. Send to BA for marking at RM80 per paper to ensure you are ready for the CIC, UK Final exam and increase the chances of success. If you are attending the weekend classes with UBA, marking fees are already been included in your facilitation fees.


CIC Examination(s) Procedures and Regulations:

A CIC Certificate or Diploma will not be awarded to a CIC Member unless that Member has attempted and passed a CIC Examination. UBA will provide an invigilator to supervise you during your final examination in Johor Bahru. Those students who are out of Johor Bahru or overseas students may take your final examination by applying for an approval invigilator at your country of residence.

You need to secure lN ADVANCE the assistance of a responsible person to be your Invigilator and supervise you during the time you are attempting the CIC Examination(s).

Acceptable Invigilators

The following categories of persons might be accepted by the College as being “qualified” to invigilate your Examination(s). Not all categories will necessarily be available in your country, or in the area which you live in; If in doubt, ask UBA for advice:-

  • Officials of the Examinations Section of your national Department or Ministry of Education in your area.
  • Officials of your national Examinations’ Board, Council or Syndicate.
  • Senior officials of an Embassy, High Commission, Consulate or diplomatic or United Nations mission.
  • Your employer or a person designated by your employer.
  • Senior civil servants or senior officers of the police force or the armed forces.
  • Qualified professionals, e.g. lawyers, accountants, doctors; senior clergy of recognised religious orders.

Registration of Invigilator

To register your proposed Invigilator in good time, you need:

  1. his or her full name and full address to be written clearly on the ‘Agreement to Invigilate’ Form.
  2. his or her signature to be written on the Form; and
  3. the official stamp or seal of his or her employing organization to be stamped/affixed to the Form.

You should then airmail the above-completed Form to UBA under registered mail or scan and email it to UBA together with a recent ID photograph of yourself affixed or attached. lt is YOUR responsibility to ensure that the ‘Agreement to Invigilate’ Form is sent to Universal Business Academy, AT LEAST THREE MONTHS BEFORE you want to sit for the Examination(s), and at least three months before the “Expiry Date” of your Membership (see your “Confirmation of Membership” particulars.) Once your Exam Fee has been fully paid and the Agreement to Invigilate Form has been received, the Each Examination Booklet (in a sealed envelope) together with “Guidance for the Invigilator” information will be airmailed DIRECT to your Invigilator by registered post. S/He will be informed of the dispatch date and registered post number by separate post.


What modules do I need to achieve a qualification?

You need to complete all the modules detailed in your required course option plus all the associated assessments to complete the UBA course and receive the ATHE diploma. This will give you the recognized University credits. You can study the modules at your own pace and can purchase more modules at any time.

Do I need a specific computer to study with UBA?

As long as you have internet access any computer or tablet can be used to complete online modules and courses. You can also study on your phone with our mobile-friendly content.

Can I access my dashboard and study on my mobile and tablet?

Yes, but this will only be accessible with an internet connection. All digital interactivity has been coded for compatibility on touch screens. You can also learn from the online materials by printing it out.

What study materials do I need?

The modules themselves are sufficient for passing the associated assessments. Some modules contain additional accessible resources that learners may wish to follow through to enhance their learning and these are provided within the text.

What is a Certificate of Completion?

For ATHE programme, each module and assessment passed generates a certificate of completion which details the module content, level of study and learning outcomes achieved. It is mapped against formal UK educational quality guidelines defined by QAA. On completion of all modules, you can then write assignments set by ATHE to complete your ATHE diploma with UBA.

How long will it take?

Learners can learn at a pace that suits them. The student is required to complete the programme within two years from the date of their enrolment There is no time limits or deadlines with UBA. Learners can study the modules in any order at any time.

Does my previous study and experience count towards a UBA course?

There are no exemptions or credits within the ATHE system of study and you have to study all the ATHE modules to take advantage of our access route. However, if you think you may be exempt from a certain level then please contact us and we will advise you. We can also help you with your top up enquiries if you have already got the necessary qualifications.

Can I personalise my study?

Students can study the modules in any order and at any pace, to qualify for the University Top-up all of the modules and assignments have to be completed.

What do I get when all the modules and assessments are completed?

Learners who complete the full programme of modules as detailed and also complete the assignments are awarded an ATHE certificate and official Credits transcript. This qualification is recognised by UK higher education authorities and by the university sector. The student can then apply to one of our University partners to complete their degree.

Do all modules have an exam?

All modules have an online assessment. Completion of the requisite number of assessments and written assignments will give the participant a qualification recognised by many top line universities.

How do assessments work?

Assessments are made up of 30 multiple choice questions and last for one hour. There is an assessment at the end of each module. Questions are answered in sets of five to allow for review and editing if required. If a session times out or an issue occurs throughout, the assessment will time out at the point of the previous five questions so that a participant does not lose their previous answers. Results are given immediately on completion. You can find out more on the assessment page. On completion of all end of module assessments learners then write assignments set by ATHE to complete the course.

What is an interactive learning module?

The interactive activities in the modules include tests, exercises, and assessments which provide a guide to a learner’s progress through the modules.

How can I pay my fees as an overseas student?
UBA has a network of overseas banks that will take payment direct or alternatively by credit /debit card/ Bank transfer. Kindly refer to our payment options.
Will UBA act as my sponsor for a student visa?
UBA cannot act a visa sponsor but your chosen university partner can.
Do I need a visa to complete modules/course through UBA?
No visa is required for an online study. If a student chooses to take the university top-up programme on campus in the UK, a student visa will be required. Learners should request this through their chosen university.
Can I study anywhere in the world?
Yes. There are no geographical limitations.

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